Very satisfied with the service; the staff were very patient and explained everything well. Although the car was a bit old, it still performed quite well overall.
The car was an MG HS model, which is not similar the a Mitsubishi Outlander. It was the worst car I've ever driven. It was lacking in power and the gearbox was poorly mated to the engine, causing it to continuously hunt through the gears.
The centre screen occasionally rebooted while driving and was also slow to load. The foot pedals were positioned too far to the left making it actually a little dangerous to drive.
Was not happy with this vehicle.
Also the photos that Apex supplied of the vehicle condition were of a poor standard. Many existing dints were not visible. Had to upload my own.
QEEQ's confirmation order provides detailed information in both Chinese and English. It even includes instructions in both languages on how to respond to sales pitches for insurance and how to handle traffic accidents. QEEQ is extraordinarily considerate.
Tried to sell further insurance based on they said they did not know the cover I had purchased when booking with you. I think this info should be communicated to the car hire company. As you begin to doubt yourself and the cover you already have
The receptionist of Indian origin had the attitude of a state-owned store clerk from the 80s, constantly pressuring me to buy insurance. After I informed him that I had already purchased full coverage, he reluctantly let me sign the contract. Only after signing did he tell me that the reserved Prado had been replaced with a Ford Everest! The performance is nowhere near comparable to the Prado!
Car hire locations (incl. in-airport & off-airport)
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Car hire at/near landmarks of Hobart
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