VERONA CAR RENTAL REVIEWS

A good service at a good price. Thank you.

Easy to use & good service.

The car was a 9 seater and was brilliant for our trip, it was clean on arrival. The only thing is the car park is very tight, apart from that all was smooth.

Only issue was that we were made to wait for the vehicle as it had not been cleaned beforehand.

Unfortunately the price drop was more of a price hike! It is quite unclear regarding booking price and the final price. Not sure there are any benefits from using it. Normally, you would pay a price and that is the price at booking which is honoured at commencement of hire.

The car was a little tired, and had no air-conditioning.

Price drop protector saved us a few ££ which was very handy!

We waited in a queue for 2.5 hours at Verona airport before we could get our car. Car was satisfactory.

I had a problem printing out the voucher. I had entered the incorrect email address. My fault. Called customer service and this was swiftly resolved.

Very satisfied

The car was in a rather poor cosmetic state. Mechanically, it was in good order,

The process is somewhat strange. Prices are fair, but feel that the app could be better arranged.

The car was most suitable for our use. It was small which suited navigating the narrow roads and very narrow streets we passed through around Lake Garda. Although small the vehicle was impressively spacious. Fuel wise it was economical. Staff were friendly and helpful. I would use Viaggiare Rent again.

All went smoothly so no issues.

I booked a Peugeot 208 or similar and received a Skoda Fabia + A very short walk and easy access to rental station at Verona Airport. + At the counter service was smooth. + Third party insurance was accepted without further questions. + The final invoice was received very quickly - The staff did not present or check the car during pick-up or drop-off. - The fuel policy was full-to-full but tank was 7/8 at pick-up. - The car made vibration when driving over 80kph

Self-service car returns available

Upgraded to a 7-seater (though it wasn't necessary). They didn't keep pushing insurance.

When I collected the car they had upgraded the make and model to a larger vehicle, which I suppose many people would be pleased about but I specifically wanted a small car as that’s what I’m used to driving. They didn’t tell me where to drop the car off to at the second airport, and there was no answer on the phone number provided which I phoned multiple times trying to find out the drop off location. As a result, I dropped the car off to the incorrect location and was landed with ~£60 in additional charges for them to move the car from one car park to another as I didn’t have time to do this myself due to my imminent flight. They charged me €38 for additional fuel despite my having photographic evidence that the tank was more full when I dropped the vehicle off than when I collected, and they have not responded to my emails about this.

No issues with the booking platform.

My car got scratched by a local in the parking lot, and the driver fled. Even though I only had basic insurance and it was below the deductible, they charged me €376 for minor scratches. I'm not satisfied with the handling of this.

The shuttle bus pick-up point was a little difficult to find (carpark P4 at Verona airport). We were given a bigger and newer car as the model that we initially booked was unavailable. Vehicle was clean and in great condition, and the staff was diligent in noting small scratches by the previous users. Good customer service and they were not pushy about add-ons and insurance. Would rent from Noleggiare again.

Good booking experience from Qeeq. Price drop protector saved us quite a bit of money and we were very satisfied.

This is the second time renting a car from them. The staff is very nice and I didn't encounter any problems. The car condition is also good.

Overall service was acceptable, but they inexplicably deducted money. The rental company didn't have my email address because the booking platform didn't provide it, so I didn't receive any emails from them. I've asked the booking platform why they deducted the money, but they haven't responded yet.

Paid for a winter prepped 4x4…which they did not have so we had to pay extra for a Volvo AWD with no winter tyres. Luckily it did not snow but annoying that we had to pay extra for something we we supposed to get.

Helpful staff. We returned our car at 0730 and the staff were there to receive us, unlike some of the other Rental Companies.

Polite and helpful checkin staff. Located right outside station. Would use again.

Very pleased with experience