Avoid this car rental company! They create numerous traps for customers. Even after 5 months, my credit card was fraudulently charged. Do not rent from this company!

Make sure to take pictures of everything, especially the windshield. Even small stone chips will cost you. My rented car was already pretty beat-up, and they charged me for those stone chips. Also, be sure to take a picture of the fuel gauge.

The service attitude is good and issues are handled quickly.

I arrived early, and there was only one person in line ahead of me. The wait time was less than 3 minutes. The service staff were very friendly.

We ordered a ford S Max, which is a seven seater. The car was not available and we were offered a nine seater mini van instead. As that is too big for me to drive and unsuitable for narrow streets, we instead took a ford mondeo station wagon, which is a five seater and a little crowded with three kids on long journeys. So that was disappointing to say the least.