PORT LOUIS CAR RENTAL REVIEWS

The service is quite good

The service provided by Asan was quite good!

This was my worst car rental experience ever. It was already dark when I arrived, and it had just rained. They gave me a car covered in scratches and dents. In such darkness, it's impossible to thoroughly inspect the car. When I returned it, a man with a greedy look in his eyes told me I had caused two scratches. I didn't want to emphasize that I have been driving for years; I simply told him that I was traveling with my child and drove very carefully. These scratches could only have been present before I rented the car. However, he was rude and didn't listen. I kept telling him, 1) It was very dark when I arrived; 2) The car hadn't been washed. But he just wouldn't listen. I can only say this is a greedy and dishonest company. I will never choose this company again.

Pretty good, just that the fuel was two bars less when returning the car, and I was charged 1000 rupees, which was in line with their policy. The car condition was also very good.

The car provided was decent for the local standard, nearly new Hyundai Elantra. However, it did not have a parking sensor. When I booked the car, I asked the customer service of Zuzuche, and they said there was no limit on drivers. But when I picked up the car, I was told that adding a second driver would cost an additional 500 local currency, about 100 RMB. Since the Zuzuche order details didn't mention this clearly, we had to pay the extra 100 RMB.

Service is decent. The car couldn't start, but they resolved it promptly after I contacted them. However, this company seems rather small, feels like a personal operation, and lacks an office. Even the locals are unaware of it.

The service was excellent.

The car was in excellent condition and very new. The person who delivered the car was very nice. Driving in Mauritius for six days was very pleasant. There was a slight hiccup when returning the car, as we were unsure about the meeting point at the airport. We returned the car just half an hour before the flight.

Satisfied.

Clean; organized; the staff was very friendly and responsible.

Simple procedures, reliable and attentive service, very satisfied

Requested home delivery, very punctual.

The car was in good condition, relatively new, with less than 30,000 kilometers driven. It was a Chevrolet Cruze. Acceleration was a bit slow, but you can't expect too much from a 1.6L engine. The price was reasonable, 10-20% cheaper than AVIS and HERTZ. The only unreasonable part was that the fuel gauge was at 1/4 when I picked up the car, not full as advertised. Fortunately, I managed to return it with the gauge at the same level.

Pick-up and drop-off were inconvenient. The car was easy to drive but had many scratches. No refund for the leftover fuel. The staff were very friendly.

Overall it's good, but they gave us a Malaysian car similar to an Alto. The only issue is that we are not confident about the safety of this car since it's an unfamiliar brand. Also, it can't go fast; it starts to feel unstable above 80 mph.

The vehicle is running well, the staff is friendly and helpful. Very satisfied.

Great value for money, highly recommended! The staff personally met us at the airport entrance due to our flight information and took us to the parking lot to pick up the car, which was very convenient and fast. Thumbs up! Returning the car was also easy as you can hand it over directly at the airport departure area, very considerate! The only slight dissatisfaction was that although it was supposed to be a full-to-full fuel policy, the tank was almost empty when we picked it up, making it very inconvenient for travelers unfamiliar with the area.

Satisfied with the service, but you need to contact the rental company before picking up the car. Otherwise, the location can be hard to find, unlike in China where addresses are specific with designated buildings and offices. It's best to agree on the pickup location a day in advance for convenience. However, the procedures and return were quite easy and the staff were very enthusiastic. Next time, I will choose FIRST CAR RENTAL again.

The vehicle matches the order perfectly. The car has over 40,000 kilometers, not very new. The rental company had personnel greet us at the exit and upon return, we simply called and they met us at the airport. Very considerate service.

Very good, the staff was enthusiastic and didn't cause any trouble.