Service personnalisé auprès de Budget. La personne au comptoir était prête avec nos documents et les formalités ont été effectuées très rapidement. La voiture était impeccable et nous avons eu beaucoup de plaisir à la conduire pendant nos vacances.
Le retour dans un autre aéroport s'est également déroulé très rapidement et sans soucis aucun. A recommander !
About QEEQ:10.0/10
Très bon site de réservation qui nous propose de très bons prix de location. Et ça suit avec l'entreprise de location de voitures.
1. We booked a 5-seater Land Cruiser on the QEEQ website, but the actual store only had a 2-seater Cruiser, which couldn't accommodate our group of four. We then switched to an XC70 model, but due to either unclear communication from the staff or our misunderstanding, we thought the 938 NOK fee was the total cost, but it was actually an additional charge.
2. On the return day, due to unavoidable circumstances (ferry from Reine to Bodo was canceled due to strong winds), we had to drive back the same way we came from Lofoten Islands. Although we tried our best to return on time, the 8-hour delay resulted in an extra day's rental fee. It is unreasonable to make us bear this cost.
The staff at the branch were not familiar with their duties, they took half an hour to understand my prepaid order and couldn't distinguish between deposit and rental fee. Even the staff couldn't explain it clearly...
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Kerstin
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