This was the worst car rental experience ever. When picking up the car, I was given a confirmation sheet with many scratches not marked. Luckily, I checked it, otherwise I would have been held responsible when returning the car. Upon returning, they claimed there were scratches on the mirror, downward and very tiny, definitely not caused by driving. I didn't have any collisions while driving, yet they demanded compensation. I've never encountered this in North America.
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