FORT LAUDERDALE CAR RENTAL REVIEWS

helpful & knowledgeable counter staff

decent platform

Todo estuvo excelente, lo único que no nos agradó tanto fue que nos cobraron más caro lo peajes prepagados

Excelente servicio y nos dieron seguimiento a nuestras consultas

Excellent staff service

Waited a while for the rental car shuttle so took over an hour from my flight landing to getting a car.. the deposit was extremely high too but they were not pushy on upselling anything and was friendly

The staff sold us a Sun Pass which was an unnecessary expense given our destination. We felt we were taken advantage of. Not a good way to start a relationship

Better cars

Great service

Fast

Easy app

I booked a medium SUV and got small SUV

I booked a medium SUV and got small SUV

Nice new car that was clean. The deposit is very high for the rental if you don’t buy their insurance, but otherwise car was good and I love that they are open 24/7!

Love the price drop notifiers!! Always saves me so much money booking with you guys!

It was the worst car. It was very dirty and smelly. I will never use Ace again

The phone number to be picked up at the airport was not working, there was no way to contact the office. There are too many car rental places in FFL with very similar names, too confusing. Windshield wipers needed to be replaced and cruise control did not work.

Rental has been cancelled by me because agent Carlos was trying to charge additional $17 per day. Mngr Marcela promised to email me explanation several times - never did.

Good Service.

La atención en el mostrador estuvo bastante bien, pero lo que no me gustó y no me pareció es q no tengan personal q hable español a la hora de la recogida y la devolución debido a q uno aveces tiene varias preguntas q hacerle a la persona q lo atiende y tal vez el ingles de uno no es lo bastante, ademas a la hora de la salida del rent a car no me devolvieron la licencia la cual no apareció por ningún lado, pero en términos generales estuvo bastante bien, con el auto quedamos muy satisfechos ya era bastante cómodo

Nice new location. Friendly and attentive service. Clean car.

My favorite online car rental agency.

Car was OK, very easy to pick up and drop off once reservation was shown at counter, staff was nice and courteous.

This van stated initially 6 large pieces of luggage, it is important to clear out that this type of van DOES NOT FIT ANY LUGGAGE AT ALL, luckily we had another car and were able to drive the luggage on a separate car. Please correct the amount of luggage this van fits, it most certainly does not fit 6 pieces of luggage.

Excellent call to try very smooth, but the car had a lot of scratches and dings on it.

They lied and said my credit card wasn't working and that it kept declining when they tried to charge the 2000.00 security deposit. i called my CC company in front of them and they told me that there was no transaction being made. They lied and said it declined because they wanted me to pay for insurance when i had proof of my OWN. i fought with him and he showed care in the world. what a shame.

El auto tenia muchos defectos cosmeticos

Excelente

Cars of company always cllen and nice cars. I love THRIFTY. Also, the people who are working on THRIFTY are a good people. Thanks for good service.

I would like a final statement. Good courteous service and quality auto