CHARLOTTE CAR RENTAL REVIEWS

Car was very clean. And easy to find. Would be nice if I could use my debit card.

Yes upgraded to a sports car in the end with a reasonable amount more.

Last three times I have rented with AVIS the car was not cleaned / vacuumed. At first I thought they forgot to do it, but after three rentals in different cities I am beginning to think it's their policy to let cars through the system with apple cores and trash left in them for the next guy.

The staff were quite friendly and there were no extra charges.

Signage at the airport is terrible

Smooth

Voiture neuve et correspondant à nos attentes

The counter staff was helpful...getting out was a little odd with the exit attendant appearing from another location. I got put on hold when I phoned for road service so I just ended up putting air in the tire a few times.

The price drop worked for a slight discount.

We did not get the car we paid for. I paid for a full size vehicle, Nissan Altima and was given a regular size Nissan Sentra. The choices we were given were all mid sized vehicles.

Extremely satisfied

It was confusing to find pick up location if you are not coming from the airport. Tip: Dollar does not accept 3rd party coverage so if anything happens you will get billed then will have to send it to company

Yes, great gas mileage and lots of trunk space!

I did not pick up the car the representative refuse my card and she was so rude to swipe she said she can only use the chip but not swipe so I took uber so I need refund back as soon as possible

Excellent customer service . Very smooth when we wanted to swap vehicles for more room for the kids . Would highly recommend

Wry smooth car collection . Great prices . Would highly recommend

The rear wheels either have a bad wheel bearing or tire with a broken belt causing a vibration and noticeable noise.

Would have been better if the confirmation has USD versus MYR $ on the receipt.

They said there were no small cars available and an additional $5 per day fee would apply.

Counter lady was very helpful, nice and profesional.

Better prices than any other site. Good customer service.

The service attitude was great!

the contact number for emergency kept me for long time till got the call answered and that was during the accident were involved. got worried and the police came and helped me.

liked dealing with this company especially in the USA. I will keep using it for all my travel to the USA

Easy pick up and drop off. Car met expectations.

I found it cheaper through easy rent cars then through the rental company.

Return the car with a full tank, but they don't refund the fuel charge. This should be clearly stated in the rental documents, but it wasn't. They said I purchased a service where I could return the car with any amount of fuel. However, the lady at the pickup said I would get a $27 refund, but the final bill charged me $35. This tank of fuel ended up being very expensive since I only spent $21 on refueling. In short, when using the ZUZUCHE app, they recommend buying various things, you should just say 'No' to everything because they will push all kinds of insurance and additional services. Overall, just say no if you don't understand what's being offered.