DALLAS CAR RENTAL REVIEWS

I already know the Dallas car rental center, they are in very good condition and easy to find, but it bothers me a lot is if you already have a reservation and previous payments, ID, license, etc there is always some detail that delays everything, either because they don't have the car there or some other insurance factor that causes a delay, In addition to poor staff attention , it's always the same, it makes me want to look for other options in the market.

All good. Thanks

Very good.

On Friday evening around 8 PM, I had to queue for half an hour.

Totally shocked at the number of people in line for Budget car rental. 100's Waited 1 hour in line and another 45 min at the counter as they did not have a van available for us. We had 6 people so we had to wait until they found one. (which we had booked)

When upgrading you shouldn't change vehicle basics like electric / combustion engine without notifying this when the vehicle is picked up. We we're going to places without possibilities to charge and hence specifically had ordered a combustion engine (we at home drive electrically, so this would normally be our choice, if just possible)

It was a breeze. Staff at Dallas were very good. Took about 10 mins. Once we had the key we were with the car in 2 mins. Car was good and drove well,

Good to deal with and would use again.

The handover process was very quick and convenient.

Slow wait at counter. Car was abit dusty. The minivan wasn't available so I was given a 7 seater SUV. I came back 2 days later to exchange for another minivan and got a Chrysler Pacifica instead of a Toyota Sienna. So it's a 7 seater instead of a 8 seater. But still value for money!

The car rental process was very quick. There was no Jeep available temporarily, so we got upgraded to a Ford Expedition, a super large SUV that was very comfortable, with no change in price.

After returning the car, I was charged $42 without any reason, explanation, or receipt!

カウンターで記入された書類の場所に、当該の車がなかった。データ登録ミスらしく、係の方が実際に正しい場所まで案内してくれた。

Very satisfied.

It's good.

Very satisfied

Very good.

Etoll requires an additional payment of $12.

It's okay. There was an accident during the rental, but it was handled quickly. Luckily, my English is fairly good.

The car pickup process took a very long time, and the reserved car model was unavailable. They told me the mini van was better and asked me to take a look. Since I was in a hurry and it fit my needs, I reluctantly agreed. I also asked if the price was the same, and they said it was. Later, when I had more time, I searched online and found that the prices for the two models were never the same. No wonder this company has such low ratings—it truly deserves them. They are basically exploiting customers and making misleading claims.

Satisfied

Average service