They send us a 2 dollar toll fine, with 30 dollar administrative costs. Thrifty just booked the added toll from the creditcrad. So the 30 dollars that National added was a real buster.
“I would happily use Easyrentcars.com in future for the best and most competitive deals!”
About Advantage:10.0/10
Counter staff were extremely helpful and efficient, and made the experience very pleasant. The vehicle was also better than expected, and made the trip much more enjoyable. I would highly recommend Advantage in future.
About QEEQ:10.0/10
Easyrentcars.com provided the best price and although we were initially unsure, the rental process was easy and simple with no hidden costs or fees.
They were amazing at Denver Airport location. Treated us like we were long time Dollar customers. So great at making us well informed and happy. Certainly the go to rental company. I find it hard to understand any negative reviews about Dollar Car Rental at the Denver Airport location.
The pickup staff was a little off but by no means rude. The car was in decent condition, they let you choose which car in your paid class so I ended up choosing the one with less dents. Only needed the car for 2 days so there wasn't too much time for any error. The tire pressure light came on on the drive back to the airport but it was probably a slow leak that they can fill and forget about for the next customer. For the price it was acceptable. The staff there for the drop off in the early morning was very friendly. Overall would rent again for a short period of time. If I were booking for longer than 3 days I would probably book with another company.
The original car that was rented (VW Jetta) had very stained cloth seats. Fortunately, we were given the choice of another car (Chevy Cruze) which was acceptable.
About QEEQ:8.0/10
Generally satisfactory. Only issue was that the booking confirmation given to me never appeared in Thrifty's website causing me to wonder if the reservation was legit. In the end all worked out.
I had lost my driving license & I orally I was told by the lady at the Alamo counter I couldn’t rent without the original license - even though I had printed out a copy (I keep a copy on Dropbox) & a UK government DVLA access check code - but when I told the manager I rent direct from Alamo every few weeks in the USA - he said it was fine. I only booked through you since ALAMO had no cars showing as available - so good for you for having stock with them.
Ridiculously slow service from pickup at the airport to check in at the counter to waiting for the shuttle after drop off. Not worth whatever money I saved going through Easyrentcars.com
They didnt have any full size sedan, so they upgraded us to a SUV. Which was 4yrs old with 55k miles beat up with scratches and no speed. Made loud noises. Couldnt find anything nearby to exchange the car
About QEEQ:10.0/10
Please give full size sedan as promised hold advantage accountable
It took them over 30 minutes to have our car ready for us while we stood at the counter and waited. It was pretty ridiculous. I think the counter next to us had five people go through In that time. The price they had in their computer was more than what was quoted by easy rent cars. But I showed them the invoice and they manually updated it with no problem.
About QEEQ:10.0/10
It was a little weird at first. Seems like there’s a catch to it. But read through the material and there wasn’t any fine print that I could find so I thought I’d chance it. They rebooked me at a better price which was a big surprise so overall I’m very happy and will use again.
“Horrible system on how they get your car. Also car was dirty inside and bugs still on windows”
About FOX RENT A CAR:5.3/10
Need find a smoother more modern way to get vehicle to customers at desk. Waiting for car another 15 mins to go thru car wash then it’s still dirty inside and bugs still stuck to windows
About QEEQ:8.0/10
Love your price drop. But needs to be more easier and noticeable to apply to your rental.
“We got to hertz and they told us they simply didn’t have any cars we had talk to them the day before”
About Hertz:2.7/10
Awful customer service we got to the counter and they simply told us we didn’t have any cars they didn’t help us find another car they didn’t offer us a replacement we were left in an unknown city on our own
They acknowledged the rate of the contract, but did not accept the insurance coverage that you were offering.
However my credit card and private vehicle insurance covered me.
Budget exceeded my expectations. They booked my car for a car that was not suitable but quickly found a new vehicle that was originally booked and didn't try to oversell me insurance. They were really helpful.
Requested Jeep Wrangler, Received Jeep Wrangler. Although it was bright red, this was a fantastic vehicle. About 10,000 miles on it, ran great with zero issues.
About QEEQ:10.0/10
Booking was simple and fast, everything, including pricing was straightforward and accurate.
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