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+56-226665927
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+60-392125422
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+52-7449800692
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+972-23752163
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+49 6107 6353100
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+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 8812027331
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 8812027331
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We got to hertz and they told us they simply didn’t have any cars we had talk to them the day before

Reviewed: Thu, Jun 13, 2019
About Hertz: 2.7 /10
Awful customer service we got to the counter and they simply told us we didn’t have any cars they didn’t help us find another car they didn’t offer us a replacement we were left in an unknown city on our own
Economy | Chevrolet Spark or similar

Relevant Reviews on Hertz in United States

Eudora Dan

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Reviewed: Thu, Sep 3, 2020
“Boston to New York”
About Hertz: 10.0 /10
Hertz has many branches across the US and offers better service compared to other brands. Picking up and returning the car was very convenient, and we didn't experience any inconvenience during the pandemic.
About QEEQ: 10.0 /10

Erin Cissie

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Reviewed: Mon, Jul 16, 2018
“City”
About Hertz: 4.0 /10
There weren't many people in line, only two in front of me, but the two staff members at the counter were extremely slow. Each transaction took too much time.

Peter Kingston

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Compact | Ford Focus or similar
Reviewed: Sun, May 26, 2024
“Potential to ruin my vacation.”
About Hertz: 5.0 /10
Dealing with Hertz, Boston Airport was awful. The lady at pickup reception had to be the rudest I’ve ever met. After collecting the car there was a delay of over 20mins getting it cleared to leave at the exit. Hertz have now made a $120 charge on my CC for no explained reason. I only know this from looking at my bank statement.
About QEEQ: 8.0 /10
So far QeeQ have been efficient and helpful. I would rate them as excellent if they can resolve this $120 mystery charge on my behalf with Hertz. It would help if they put the Hertz booking reference on their documentation to me, as Hertz were derisory when I produced QeeQ’s booking reference at collection point.

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Compact | Mazda 3 or similar
Reviewed: Sun, May 30, 2021
About Hertz: 9.0 /10
Los vidrios estaban sucios o manchados y afectaba la visibilidad.
About QEEQ: 10.0 /10
Todo muy bien felicidades!

M.Friedman

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Compact | Mazda 3 or similar
Reviewed: Wed, Jun 19, 2019
“The counter people did not show us how to use the car equipment”
About Hertz: 9.3 /10
The car was fine for what we used it for
About QEEQ: 10.0 /10
Booking was easy

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