POITIERS CAR RENTAL REVIEWS

Like: I like the space of the car and it was easy to drive and use, no problems and the kids enjoyed the experience of being in it.
Dislike: I would have like the paper work to have listed the exsisting damage on the car before I went to drive it away.

Not the car I was expecting, but still a good car

Work for me

The Clio was a fine small car with very useful features such as Sat Nav, Cruise Control and clear display of speed limits.

The price was distinctly better than other agents were able to offer. I had to change dates and hire location - the cancellation, refund and re-booking were all achieved without fuss or difficulty.

Hertz took an unexplained payment of £59:86 from my credit card despite the fact that I returned the car with a full tank of fuel and in perfect condition. I already had excess insurance cover and so declined this when I picked up the car.

QEEQ did not advise me that I would be charged an additional amount by Hertz so the very competitive price they offered would appear to be a con.

The rental company did not thoroughly inspect the car beforehand. Later, issues with the engine were found, but it was still drivable. Due to my lack of experience, I didn't communicate promptly. The company kept deducting repair fees, and there was no resolution after communicating.

It's okay.

Like: Where Ryanair use frankly baffling language and terms to confuse what can and can't be taken as booster seats the team at Europcar were exactly the opposite. One email to the head office resulted in a chain of helpful emails and a member of the team to meet us with a choice of booster seats. The staff were friendly and helpful, the car was great and the handovers swift and painless.