The Clio was a fine small car with very useful features such as Sat Nav, Cruise Control and clear display of speed limits.
About QEEQ:10.0/10
The price was distinctly better than other agents were able to offer. I had to change dates and hire location - the cancellation, refund and re-booking were all achieved without fuss or difficulty.
Long waiting time aside, they insisted on giving me an upgrade saying my two suitcases wouldn’t fit in the Fiat 500 I originally booked. They wouldn’t even let me check the car. Instead, they forced the upgrade and charged me an extra 25 Euros per day, claiming it was a good discount, which doubled my original cost. I had to accept it because I was in a hurry.
I chose to return the car in downtown Paris. The train station is in an underground parking garage, but this was not mentioned on the document. I ended up driving around Paris streets several times.
We needed a GPS for navigation, so we paid extra to upgrade to a Mercedes B180. However, after getting the car, we found that the built-in navigation didn't work, so we took a TOMTOM navigation device from the store. When returning the car, we were only charged for the vehicle upgrade and not for the navigation device. That was quite good.
Hertz staff at the airport were awful. Refused to speak English. Very rude. Didn't give us any information or speak to us or tell us where the car was even. Just demanded the credit card then shoved a piece of paper at us. When i asked where the car was she just waved outside. Awful lady. Car also filthy outside.
About QEEQ:9.0/10
Booking process good. Price fair. Nothing negative to say about easy rental cars
On damage paper they didnt check and sign damage on front of car...I showed their personel near car...If i didnt see and show him may be they will take 500 euros for this damage...I have photographs...Its not game,they should be serious!
About QEEQ:10.0/10
thanks
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Customer Service
Simple, efficient and a very good price.
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