BELGIUM CAR RENTAL REVIEWS

The car I got was in good condition but It was not a medium SUV as I ordered

The car I got was in good condition but It was not a medium SUV as I ordered

Very polite and efficient

All good. Good value

Very pleasant people and the car was really excellent, much better than I anticipated with extras that I hadn't asked such automatic gearbox and GPS navigation. Only problem was that they didn't provide drop-off information and it was hard to find the place

No problems whatsoever, good price, good information.

Excellent company

Very good and reliable. A great deal with all that points we earn!!! And coupons and specials!!! Keep up your good work.

Nous étions étonnés d'avoir une si belle voiture et nous ne connaissions pas le système de démarrage

Un Agent Easyrentcars est venu nous expliquer.

The process was very convenient, the staff's English was good, and they even offered me a free car upgrade. We encountered a tire pressure warning ⚠️, and when we returned to the rental location, one staff member was unwilling to help, but the others were quite helpful and filled the tire with air.

Véhicule haut de gamme, agréable à conduite. Le Top

Très facile. Le moins cher du marché Parfait

No comment, everything was perfect!

No comment, everything was perfect!

Okay

Budget is the best company! It is always on my priority!

The car was as expected in the range booked, although the counter staff made it sound like the car was something special. It did take a long time to translate the Easy Rent prepaid rate into the Avis rate, which held me up somewhat.

All good.

No tuvimos el coche solicitado, en lugar del Fiat o vehículo similar en tamaño nos encontramos con una Citroen Berlingo de 6 plazas familiar. Cuando acudimos al mostrador para informarles de que no encontrábamos nuestro coche, nos dijo, de muy mala y escueta manera que era ese el único coche disponible.

The Europcar employee was rude and unhelpful, I paid extra insurance at Europecar office and process it was around 50 min. She booked two warranty for car .I return the car and money still blocked. Bad experience.

The customer service was really good, but we didn't get the car that we order in the webside. We order a MERCEDES class B and we finally got a RENAULT KANGOO, nothing to be. The Mercedes Classe B was automathic and the Renault Kangoo wasn't. And of course, the type of vehicle isn't the same and the price neither. We claim for that.

The car was great. The only negative was the wait to get the car. It was almost an hour we had to wait.

What was a bit sad was that the windows were dirty (greasy) on the inside. As you only notice when you are gone this is something they should check better. The actual car, a Susuki Swift is really not what I would ever buy.

Satisfied

Clean and new car. Very smooth process.

I booked an AUTOMATIC medium SUV . Upon arriving at Brussel we realized that medium SUV is actually aford focus... Than the agent convinced us to upgrade the car (for extra money of course). We got an infinity Q50 - which initially seems to be a nice car however it was old (over 40,000 km) and not well maintained. It was dirty and did not function well. We were stuck few times because the key ID was not identified - "incorrect ID". Then the engine just died and the car had to be towed. We had to fight for a replacement - no body at Budjet-Avis cared that we are a family with 2 kids, lots of luggage - stuck with no car. They offered us the smallest class, manual, as replacement (I didnot drive manual for 30 years!). After fights and a loss of a day vacation we got a manual car - lower class!!! No compensation!! we paid for an automatic higher class car, we lost a whole day. We expect a compensation before taking other measures.