CHILE CAR RENTAL REVIEWS

It's convenient to return the car at a different location within the same city; the car was in great condition, very good.

Perfect

Excellent service, the only automatic car available, driving in Paine was not easy!

No one was in the counter for drop off, we had to wait over an hour and no one came.

Very convenient and the staff had a good attitude.

High efficiency, no upselling.

Europcar is amazing. We needed to change the drop off location from Balmaceda to Coyhaique and they were totally fine with it and added no extra charge for the site change. Also, this is completely an aside, but my friend lost her passport when she arrived in Chile and didn't have an address to have her new one sent to. Europcar allowed her to use their address to have her passport sent to and held it for her until she could come back and pick it up. Amazing customer service, above and beyond!

Quick reception and devolution of the car

good prices for the rentals

There were quite a few staff when we picked up the car at Punta Arenas airport, but none of them were professional. The process was very slow, despite the previous booking. After finishing the paperwork, we had to wait for another 15 minutes before the car arrived. The opposite was experienced during the drop-off. The guy was quick and efficient.

Nicely designed. Well executed.

When it was time to pick up the car, it wasn't ready yet, and I had to wait for 40 minutes. The preparation was insufficient. However, the staff member who assisted was very friendly. Overall, I am quite satisfied.

Europcar in Chile is the best choice. Efficient pickup, clean car ready for us Drop off quick, no issues. Their customer service is top notch.

Europcar charged me again after I finished using the car. Upon inquiry, I was told it was a system issue and they would process the refund on 2018/10/19. However, there has been no update and I have not received the refund. After submitting a second after-sales service request to Zuzuche, there was also no follow-up. I am very disappointed with this. I advise everyone to be extremely cautious when considering renting a car in South America.

Convenient and good service

Terrible. They promised a Toyota Highlander or similar, but gave us a family-sized mini SUV. What kind of judgment is this? Is this your idea of 'similar'? Even a three-year-old knows better. We wasted money for nothing.

Great staff, quick delivery, powerfull car, high recommended!

They gave me an old Suzuki CIAZ which was difficult to drive. When picking up the car, it had only 1/4 fuel but they insisted it was 1/2. Communicating in Spanish was hard, let alone for those who don’t know Spanish at all.