I was hoping to have a Honda Civic, but car was Suzuki Baleno. Of course it was said that it can be similar, but when you are expecting to have different looking car you might be a little disappointed. But we were happy at the end of our vacation. Car worked well and also AC worked well even it was very hot outside.
Very typical with the processes (the person that did the booking is also the main driver, the credit card needs to be @ the name of the driver). Also very careful with the instructions about Coronavirus. The car was in great condition and clean. Happily surprised with the company. We would definitely choose it again.
About QEEQ:10.0/10
I always trust easyrentcars....! User friendly and value for money.
Sent message to Europcar on 9th. Jan, then sent a further 2. Got reply saying appropriate department would be in touch. Still waiting for reply it's now 22nd. Jan. Pretty poor service from them as we have been regularly hiring car from them.
Great experience from start to finish.
Friendly staff all over. It was very easy to extend the booking, over the phone.
I highly recommend them.
Also having a model guaranteed option is great since you avoid the “or similar” trap where you always get an inferior car than expected.
Only slight issue was the wait at pick up because there was only one person at the counter and customer before us was taking his time as if he was all alone. Not europcar’s fault
About QEEQ:10.0/10
Great booking platform so much better than the rest ( wisecars for example is a nightmare ) and very competitive prices and easy to use. Love the fact that you earn points too.
Overall service is OK but the car....
The worst car ever!!! Many scratches, lack of one turning light, weared interior, smell of cigaretes, noises from air-con, vibration on steering wheel above 100 kmph, remote pilot not working, lack of rear deck/dash
The service staff was very friendly and helpful. However the car was in a terrible condition. More than 150.000 km, old and we also had to inflate the tires before returning.
About QEEQ:10.0/10
I always trust easyrentcars for renting a car anywhere in the world...!
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