Very good experience. Even though our English is not great, the staff at the store were very patient and the process was quick. The car was also nice. We rented a Peugeot minivan for 5 people, which could fit 4 large suitcases.
The Buget in Czech Republic was great, detailed and attentive service. Kudos to the staff at the return point in Hungary as well, because the return spot at the airport was rather remote, and with no transportation available at night, the staff kindly drove us to a place where we could get a ride.
1. Even without prepayment, there were no issues picking up the car.
2. The car was reliable, it had about 15,000 km on it, and there were no problems during my 2,400 km trip over ten days.
3. I accidentally scratched the car lightly, but since I had insurance, the return process went smoothly, and I haven't heard anything about it since.
The rental location was hard to find. Some rental companies provide pickup services, but on that day it was raining heavily and we got soaked trying to find the rental company.
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