“Excellent Staff, car and service, but somethings we did not like at all”
About RENT PLUS:9.3/10
We faced one major issue when the ADD BLUE red warning light came on. And we were not aware of this problem. We asked around and googled about it - and wasted a lot of time. We spent 24 Euros, filling the Add Blue - this was not informed and I feel this should not have occurred.
About QEEQ:8.0/10
We were not aware that the Zero Access that we bought from your company does not kick in - and that we have to pay for all damages before and then your guys would refund it. I am really not happy about this one. When we pay Zero Access we should not be paying anything at all. This should be seamless for us. Next time we would rather go to Rent Plus rather than you all.
“Very good service and will definitely choose green motion again”
About GREEN MOTION:10.0/10
The counter staff was very helpful and friendly
was explaing to both of us the details of the car and we felt very comfortable with her
plus it was a new car and we are so happy with it
Rental vehicle was supposed to be a Mercedes Benz Vito. But the vehicle i was fiven was a very old, loud, and smelly Peogeot Traveller with iver 85,000 km.
Another one with Green Motion and this one was the best one. Absolutely fast with documents and perfect check (even if I didn’t saw some micro scratches, owner signed it in my documents). No pressure about extra insurance; no need to leave cleaned car (as other times with Green Motion happened).
About QEEQ:10.0/10
As always with you - fast, best prices with extra rebookable protection if the price will drop down.
The assistant who gave the keys lied about their fuel charges. Being misled by that I left the fueling to them. Ended up paying more in extra charges than the cost of rental itself.
“Good car and location but not the most helpful staff”
About RENT PLUS:7.7/10
The counter staff was a bit rude and uninviting. They were telling me that they didn't understand the Easy Car Paper and they wanted confirmation number in a specific way. Just uninviting.
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