I used the car for a day, and they inexplicably charged for insurance and claimed I caused 2000 yuan in damages. They deducted it directly from the deposit after I left. I am still tracking down the reason. At the time, they didn't provide any information.
The car wasn't completely cleaned inside, trash in the storage compartment between the front seats. The car was in need of an oil change and service as indicated on the dash each time the car was started.
Good service. Better vehicle than expected. A little dusty on outside. Very happy with Alamo. Directions to car was confusing though clear when found it. P4 return area badly signposted at Billund. Could not find entrance.
“Mauvaise voiture, Europcar prélève de l'argent sans raison...”
About Europcar:6.7/10
Je n'ai pas eu voiture que je voulais, et à l'accueil ils n'étaient pas arrangeant.
Ensuite ils ont prélevé beaucoup trop d'argent et j'ai eu du mal à tout récupérer...
Cela dit, la voiture fonctionnait bien et etait très propre.
The Budget-Avis Team were superb and could answer all of my questions. I haven't received my final bill yet, but we shall see if it comes via email or not.
“Very good service, car was exactly what we had ordered.”
About Hertz:9.0/10
The whole process was easy and the staff on the counter extremely helpful.
A designated drop off point would be easier or at least inform people they can park in any available space when dropping off.
“Great vacation starts with a good rental car pickup.”
About Europcar:9.7/10
The vehicle was perfect for our needs. The pickup was very long, and was glad I had my paperwork Easy Rent emailed. The counter person first said I had no reservation, then kept telling me I had no insurance, so I could prove it then kept trying to upgrade services. I had reserved a manual and she kept pushing for an automatic upgrade. I said no, both my husband and I were comfortable driving manual. Turns out they only had one vehicle and it was an automatic when we got in.
About QEEQ:10.0/10
Booking was easy, great search features and vehicle descriptions.
Alamo doesn't mark damages on the contract and don't do a joint inspection at drop-off. But if you insist on it they are happy to do so. No problems at the end.
“Pas la même voiture réservée sur le site mais état excellent”
About Alamo:10.0/10
La voiture n'était pas du tout celle que nous avions réservée. Nous sommes passés d'un break à un Dacia Lodgy, sorte de monospace mais qui était en parfait état.
The van was the perfect size for our group. The only problem was that the transmission was not great especially first through third gear which made for some difficulties driving. Also, upon returning the van the agent said we had somehow driven minus 1,400 kilometers, which is obviously impossible so he said he was unable to check the vehicle in and as a result I have never received a receipt for the rental. I would appreciate an emailed itemized receipt for my records.
In all other rentals have good prices but in some station try to forced you to take theirs insurance price when you select super protection , and i think it’ s not good
About QEEQ:8.0/10
Very good serve data to found good and suitable select for car and i really in last four year do not have a problem
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