EUROPCAR CAR RENTAL REVIEWS IN POLAND

I arrived before my rental time but some person ahead of me took forever to get their booking.

Happy out

A complete turn around compared to my last experience. The guy behind the desk was a legend! Free upgrade too.

Easy Rent Car is the Ryanair of car rentals for me. Thanks for keeping the costs down! This was my best car rental to date!

Required to purchase full insurance, driver age 20

The car has exceeded my expectations

Good

לא קיבלנו את הרכב בדרגת פרמיום

The pick-up and return process is simple, the vehicle is clean, the parking lot is very close, and the car is relatively new.

Very good service!

I always rent from this company; the cars are in good condition and fairly new.

Best car rental company in Europe

The car we got was vastly different from what we reserved, and the price didn't match either.

Excellent service. Besides car rental, they also gave us lots of other helpful advice.

Satisfactory

Quite satisfied

Staff were horrific. Europcar accepted rental for 11.30pm booking, arrived at 11.27 and the guy took as long as possible in those 3 minutes then told us we would have to pay an extra late fee, despite the booking saying 11.30pm.

They returned me only part of the deposit and I have no idea why it has been almost a week and I have not yet received any billing or email detailing if there is anyone who can help me very much. Thanks in advance

Do you have a phone number you can call?

Big company, good cars, excellent service, simple and quick procedures

The experience was quite standard and acceptable. We used self-service for car pickup. Thankfully, we took photos from all angles! The rear license plate holder was broken, and it kept rattling while driving, making us worry it might fall off. During car return, the inspector shook the license plate and suspected we caused the damage. We then showed the photos taken during pickup to prove it wasn't our fault!

Great service in Katowice Europcar. I will go for smaller car next time as I felt it went through petrol.

When I returned the car, they wouldn't allow me to check my personal belongings inside. After handing over the car, they drove it away. I waited at Chopin Airport for 20 minutes. My bag, containing my Chinese driver's license and its translation, was supposedly not found. I'm a long-time customer of this rental company, but this experience was particularly terrible! Far worse than usual! I advise all Chinese friends not to use this company! My bag didn't even contain any money, yet they claimed it wasn't in the car! I've already requested after-sales support! Don't assume foreigners are more ethical, really! They're not better than us Chinese!

We were quite anxious as foreigners because we were warned about the car needing maintenance right after picking it up. Why didn’t they maintain it beforehand?