Very poor: 1. No one speaks English 2. Mandatory requirement for a local SIM card to pick up the car 3. Did not follow standard procedure to charge for extra mileage 4. Charged an excessive deposit and forced to provide IBAN transfer information, refusing to refund via the original credit card
It was observed that the front desk staff were asking about the payment that already paid online. I had to rle explain to him that I has already paid for the booking through Easyrentcar website.
“Bad smell because of cigarette smoking i
High beam didn't work
Delivered almost with an empty tank”
About AVIS:7.0/10
I got a free upgrade from Corolla to Sonata, but the previous car user was a smoker and it took a couple of days to get rid of smell. Also the high beam didn't work.
According to contact should be tank full to full, but the real case was same to same and the car delivered with almost empty tank (less than 70Km)
Car was new, clean, and in good condition. However, the front desk person did not see the reservation at first and it took him a long time to figure out a way to give me the car.
About QEEQ:8.0/10
I was worried as the Avis front desk could not find the booking.
Guys, actually it was one of the worst experience I ever seen in my life! they gave the car without fuel, after 10 minutes from leaving the airport the car has been stopped because of the fuel and I waited more than an hour to go get fuel and get back to the car, it's really a shame!
The car was a brand new Corolla in absolutely pristine condition. It was truly a pleasure renting that car. The attitude of the service staff was very professional. The entire process was handled very well.
About QEEQ:10.0/10
The booking was easy. The price offered was reasonable and overall a very easy platform to get good cars within budget across all service providers.
Pick-up and drop-off were very quick, done in a few minutes. However, even though I clearly paid for 8 days online, they insisted I only paid for 7 days. When I showed them my booking, the issue was immediately resolved. Not sure where the problem was.
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