Like: It was easy to get the car and returned it. Dislike: It was only one car on the lot so when they told me to choose the car I wanted there was only one.
Hertz is located at the very end of the car rental building, which requires quite a bit of walking. Since I arrived late, there were hardly any people in line at the regular counters. Therefore, there wasn't much difference in service between the regular counters and the Hertz Gold kiosk.
I booked a RAV4, but was given a JEEP at pickup. They mentioned that it wasn't necessary to return the car with a full tank because their fuel prices were lower than the market rate, and any difference would be charged based on the remaining fuel. However, I returned the car with half a tank, but was charged for a full tank.
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Customer Service
Good Rental
Dislike: It was only one car on the lot so when they told me to choose the car I wanted there was only one.
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