A good experience

Very dissatisfied. The scheduled return time was 6:00 AM. We arrived at 5:40 AM in the freezing cold, but had to wait until 6:27 AM for the staff to show up, which delayed our subsequent plans. We had another car to return, causing our team to rush and be very stressed. Not good at all.

They operate from a van on the side of the road. The staff were very nice but it is a very dodgy operation. The car was a very old commodore in poor condition with about 190k kms on it. The rental car was parked on the street. I don’t think they actually have an office they just have cars parked on the side of the road that they rent out. Would not use again.

Very good - only disappointing aspect was there being no one staffed to shuttle us to the airport on car return

Like: Upgraded the original car size and this was done without any issues
Dislike: Did not read the instructions fully - could have been picked up from Brisbane international airport

Like: Very prompt in picking us up
Dislike: The car was not cleaned but could be that we arrived earlier