CARHOOD, Brisbane Airport Car hire

3% OFF

Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

CARHOOD - Brisbane Airport Information, Car hire Instructions & Policies

Address

2 Chloris St, Brisbane Airport, QLD 4008

Telephone

+61 1300 466 663 / +61 3 6388 8373

Pick-up Instructions

The CARHOOD - Brisbane Airport car hire location is located out of the airport

Please contact the staff to pick you up to CARHOOD - Brisbane Airport car hire when you arrived.

"We have an off-airport facility. When you land and have collected your luggage, call us on +61 1300 466 663 and we will arrange to have someone come collect you from the pick-up area."

Drop-off Instructions

Please return the vehicle to the Carhood depot where you collected the vehicle. 【Out of business hours drop-off】 If you are returning your vehicle out of business hours, please place your car keys in the drop-box and make your own way to the airport (e.g. Via Uber).

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	09:00 -13:00	09:00 -14:00	10:00 -17:00	09:00 -17:00	09:00 -17:00	09:00 -22:00	09:00 -22:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car hire from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 80 years old

Young Driver Fee applies at 21 - 24 years old with charge of AUD 15 per day approximately.

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

Original driving licence + NAATI Translation

The translation of the driver's license certified by the Australian Translation and Accreditation Institute (NAATI) can be used to rent a car and drive in Australia.

For local renters, you need to bring:

Full Driving License issued in Australia

This option applies to customers with local driving license, please show your local license at pick-up.

Additional Extras

Extras Prices

Additional driver

Note that all drivers must provide their valid documentation.

AUD 5/day

GPS rental

Provided by the local stores. Usually, interface and voice are of the local language.

AUD 8/day

Infant car seat rental

Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)

AUD 8/day

Child car seat rental

Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌

AUD 10/day

Child booster seat rental

Recommended for children weighing 40-80 lbs /18-36 kg

AUD 8/day

Cross Border

To be updated

Cross Islands

Paid:

Depending on which islands to bring the rental cars to, policies differ:

Representative Car Models	Charges
Kangaroo Island Phillip Island	AUD 10 per day

Excess

Collision Damage Waiver Excess differs by car model:

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

5.9 km from Brisbane Airport

Railway Stations

4.4 km from International Terminal Railway Station

6.8 km from Central Station

Hotels

2.2 km from resort style home close to airport & CBD

2.6 km from Novotel Brisbane Airport

2.9 km from Ibis Budget Brisbane Airport

Other Landmarks

8.3 km from Sky Needle

FIND ME A CHEAP RENTAL

Map view of CARHOOD Store Location

coordinates: -27.4371651 153.08614

Guest Reviews

Total points： 8.0 / 10 Very good

Vehicle condition: 6.6
Vehicle cleanliness: 6.8
Spaciousness: 7.3
Counter staff: 7.4
Pick-up location: 6.1
Drop-off location: 5.6
Pick-up time: 10-30 mins
Drop-off time: 0-10 mins

Shehzad A Khawaja
Brisbane
8.4 /10 Very good
Reviewed: Tuesday, November 26, 2024
Like: The vehicle I got was pretty much efficient on fuel and clean inside and out. Transfers to and from airport was quick and well communed by staff. Also, having experiences with other car rentals to my surprise I found them providing with inbuilt navigation at no extra cost. Cheers!
Dislike: 12v socket was faulty that kept me from charging the phone as it is essential while taking long journeys.
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Gil
Brisbane
9.4 /10 Excellent
Reviewed: Tuesday, November 26, 2024
Like: Service worked fine like I expected. Staff were very helpful.
Dislike: Would be good if Brisbane depot was little closer to airport, and if there was dedicated pickup area at airport...which I understand are being progressed, though it was like I expected.
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G.VN
Brisbane
8 /10 Very good
Reviewed: Tuesday, November 26, 2024
Like: Very prompt in picking us up
Dislike: The car was not cleaned but could be that we arrived earlier
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G.Tuahine
Brisbane
9.6 /10 Excellent
Reviewed: Tuesday, November 26, 2024
Like: Upgraded the original car size and this was done without any issues
Dislike: Did not read the instructions fully - could have been picked up from Brisbane international airport
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K.Nielsen
Brisbane
8 /10 Very good
Reviewed: Tuesday, November 26, 2024
Like: Value for money
Dislike: Nothing
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N.Peters
Brisbane
8 /10 Very good
Reviewed: Tuesday, November 26, 2024
Like: Car was super clean and apart from left front tyre and hard riding was very good
Dislike: Would be nice if the depot was closer to the airport
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J.Barlow
Brisbane
9.3 /10 Excellent
Reviewed: Tuesday, November 26, 2024
I needed assistance from the customer service desk at Brisbane airport, as the quoted phone no. for Carhood was not replying. After help, everything went very well - the car was larger than expected but was an automatic and not the expected manual. But fantastic value!
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S.Phegan
Brisbane
8.7 /10 Very good
Reviewed: Tuesday, November 26, 2024
Very good - only disappointing aspect was there being no one staffed to shuttle us to the airport on car return
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Anonymous
Brisbane
10 /10 Excellent
Reviewed: Tuesday, November 26, 2024
Very easy and good service, will use again and recommend to my friends. I visit Brisbane often so it’s nice to have a car and easy hire.
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S.Buckeridge
Brisbane
9 /10 Excellent
Reviewed: Tuesday, November 26, 2024
We did an after hours pick up but the communication was great and we had no issues with the pick-up. Drop-off was equally smooth. The car itself was fine and just what we needed.
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R.Baruffi
Brisbane
9.3 /10 Excellent
Reviewed: Tuesday, November 26, 2024
When I drop off, they were able to do a 10min trip to the airport, but could not do the same 10min trip to somewhere else. Why? It was a little frustrating.
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Anonymous
Brisbane
5 /10 Average
Reviewed: Tuesday, November 26, 2024
The vehicle old done over 120000km. The vehicle had terrible vibration from rear wheel. Could contact them on drop off. Would never book again with them. Cheap and cheerfull. Car was not new and nothing like that on the photo. Terrible.
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Anonymous
Brisbane
7 /10 Good
Reviewed: Tuesday, November 26, 2024
Car was fine. Pick up and drop off were different locations. Bus not marked so hard to find. Drop off was to a random, empty, very dark lot where we sat for 15 minutes before finally getting through to someone then waited another 10-15 minutes to be collected. Wouldn't use again despite the decent price.
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D.Connolly
Brisbane
10 /10 Excellent
Reviewed: Tuesday, November 26, 2024
Absolutely brilliant , couldn't fault them at all. Highly recommend them. Even got a free upgrade to a larger car
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Anonymous
Brisbane
3.3 /10 Poor
Reviewed: Tuesday, November 26, 2024
They operate from a van on the side of the road. The staff were very nice but it is a very dodgy operation. The car was a very old commodore in poor condition with about 190k kms on it. The rental car was parked on the street. I don’t think they actually have an office they just have cars parked on the side of the road that they rent out. Would not use again.
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Mike Sally
Brisbane
10 /10 Excellent
Reviewed: Tuesday, November 26, 2024
I was very satisfied with this car rental. Firstly, the price was very cheap, less than 100 AUD for 4 days. I was worried that renting an SUV from Nissan at such a low price wouldn't be good, but the car turned out to be very nice, very new, and easy to drive with a push start button. The owner, a very nice white man, warned us about the 200 km per day mileage limit, which we didn't exceed. After returning the car, the owner even drove us to the airport. Overall, it was an excellent car rental experience!
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Sophia Cook(e)
Brisbane
10 /10 Excellent
Reviewed: Tuesday, November 26, 2024
This company is very reliable. It operates as a platform where individual owners rent out their cars, so the availability of vehicles can be inconsistent. However, they were very proactive in resolving any issues I encountered. Initially, we swapped the car to a BMW, but the windshield washer didn't work. Then they replaced it with a Camry, which did take some time, but they were very dedicated to solving the problems. Excellent service.
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Bertram Toynbee
Brisbane
2 /10 Poor
Reviewed: Tuesday, November 26, 2024
Very dissatisfied. The scheduled return time was 6:00 AM. We arrived at 5:40 AM in the freezing cold, but had to wait until 6:27 AM for the staff to show up, which delayed our subsequent plans. We had another car to return, causing our team to rush and be very stressed. Not good at all.
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