We did an after hours pick up but the communication was great and we had no issues with the pick-up. Drop-off was equally smooth. The car itself was fine and just what we needed.
They operate from a van on the side of the road. The staff were very nice but it is a very dodgy operation. The car was a very old commodore in poor condition with about 190k kms on it. The rental car was parked on the street. I don’t think they actually have an office they just have cars parked on the side of the road that they rent out. Would not use again.
“Good car, cheap price, but the $4000 (four thousand dollars) on bond was a little too much.”
About CARHOOD:9.3/10
When I drop off, they were able to do a 10min trip to the airport, but could not do the same 10min trip to somewhere else. Why? It was a little frustrating.
I needed assistance from the customer service desk at Brisbane airport, as the quoted phone no. for Carhood was not replying. After help, everything went very well - the car was larger than expected but was an automatic and not the expected manual. But fantastic value!
Like: Upgraded the original car size and this was done without any issues Dislike: Did not read the instructions fully - could have been picked up from Brisbane international airport
Like: Very prompt in picking us up Dislike: The car was not cleaned but could be that we arrived earlier
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Customer Service
Excellent experience with the car hire
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View more >Dislike: Did not read the instructions fully - could have been picked up from Brisbane international airport
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