The attitude was okay, but they pushed insurance sales and an extra $100 was charged. They said it was for emergency assistance in case of an accident, but we declined and still got charged.
Great service. Due to an issue with the driver's credit card, we needed to change the driver temporarily. The staff at the location were very patient in handling this for us, although adding an additional driver incurred a fee. Overall, it was a smooth and pleasant experience.
Like: I like how they offered options and I was able to choose a car that was not exactly what I reserved but the equivalent of that intermediate vehicle. Dislike: I didn’t like being offered an upgrade. If i had the money for a higher end vehicle, then I would have reserved that in the first place.
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Customer Service
Nice
Dislike: None
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View more >Dislike: I didn’t like being offered an upgrade. If i had the money for a higher end vehicle, then I would have reserved that in the first place.