There was no information when they deducted the loss fee from the credit card, and it was very slow. They also didn't inform users about the details of the charges. Had to contact Zuzuche to urge Europcar for detailed information.
I paid extra to get an instant confirmation, however, when I went to the car rental location they didn’t have my booking, which cost me more time to pick up a baby booster from another location.
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