Very Good

The car broke down on the second day, and we spent a whole day waiting for a replacement. Very inefficient.

Pros: The line wasn't too long. Although there was only one person at the counter, they were very efficient. Cons: They will try to sell you insurance and keep emphasizing the disadvantages of not buying it, even though I already bought insurance on QEEQ and it was indicated on my receipt. The staff still tried to sell me more insurance.

The rental process was very smooth. Originally, I wanted to rent a Jeep, but I got a Kia Sorento instead. Thankfully, the handling was quite good.

They tried to sell extra insurance at pickup. Make sure to carefully check for any additional charges before signing. Just insist you don't need it, and it will be fine. The car's condition was good, it was a fuel-efficient, lightweight Japanese car, and the speed was decent. Returning the car took only a minute.

Average. Got upsold additional insurance.