Dodge Gran Caravan - A great family hire car!

Last time, I was pressured to buy insurance and a full tank of gas. This time, I refused both. They insisted on selling me a full tank, claiming it would be refunded if I returned the car with a full tank. I agreed, but when I returned the car, they didn't refund me.

The staff at the store was extremely terrible! When I picked up the car, first they told me that the model I booked was too small, and they tricked me into thinking the economy model only had two seats, so I upgraded. Later, I found out that the upgraded Nissan was exactly the same as the economy model I rented a few days ago! Secondly, they made me buy a toll pass, but I didn't need it at all! Thirdly, without consulting me, they bought a full tank of gas for me, knowing full well that I was only renting the car for one day and would never use a full tank! After preparing my receipt, the person hurriedly sent me off and called up the next person in line. I just regret not checking the receipt carefully at the time. It wasn't until I compared it with the receipt from a few days ago that I noticed the issue. This was the worst experience I've had renting a car in the U.S.! I used to trust them and hardly ever checked the receipts. Future renters, make sure to check everything carefully! There are so many traps in the U.S.!

Carro velho, cheio de pequenos defeitos. A locadora cobrou taxas que não estavam contratadas.

Realmente me dieron un upgrade porque el auto no estaba disponible

Excellent service

Very easy to deal with. Would recommend