Like: Very friendly & efficient staff, they even gave us a free upgrade :)
They provide a shuttle to & from the Viscount station. Dislike: When we first called we didn't understand that the person was saying Routes, we thought they were saying Ruth"s.
We eventually figured it out.
There were only 2 people at the counter. They were on the phone constantly so not focused on customers in front of them. There were 2 people in front of me in line and it took at least 45 minutes to be served. Once we drove off the lot the flat tire sensor came on so we had to go back and get a different car. People returning cars had to stand in the same line as checkout.
About QEEQ:10.0/10
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Customer Service
Great Experience!
Dislike: When we first called we didn't understand that the person was saying Routes, we thought they were saying Ruth"s. We eventually figured it out.
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