Satisfied. The day before returning the car, I had a minor collision with a local car. Since I bought full insurance, the procedures were quite simple.
The car pickup process was very pleasant. The staff explained all the important details and any scratches clearly. However, although I contacted them via WeChat half an hour before returning the car, there was no one at the return point when I arrived. I had to wait twenty minutes, which almost caused me to miss my flight.
We arrived at the domestic terminal and saw a lot of car rental companies outside, but no Yeaway, haha. We had to walk a big circle to the international terminal. In the end, we spent a lot of time because we didn't have an international credit card, so we had to cancel the car and rent from another company nearby at a similar price, which didn't require an international credit card and took a deposit of 3000 Thai Baht. We will never rent a car in advance again; renting on the spot is so convenient. The prices are similar. Besides, the website is terrible, only the customer service is worth praising!
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Fortunte to rent
Dislike: deposit of 15K baht turn me off when need 30 to 45 days to return.
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