“No amount of savings is worth two hours of indoor late night waiting.”
About FOX RENT A CAR:8.0/10
2 hour line to check in. Could have gone and rented another car for close to the amount. Your customer service offered nothing but excuses and "whatever".
Took over an hour to service 10 customers.
People with reservations that hadn't paid were told no cars were available.
Staff was rude and on their cell phones.
The person who helped us at the service counter was the rudest person I have ever had help me with any purchase. Because of him I will never use this company again. Also, the vehicle was not the same class as I had booked. I was expecting a Jeep Grand Cherokee or similar, and was given a smaller SUV, Mitsubishi Outlander. Aweful
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Customer Service
if the waiting time is less, it would have been a good experience.
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