Maybe for AUCars to have a fixed meeting spot for the shuttle. The text just had a number to call. The problem was the heavy accent of the person I called and I called them in the noisey environment of the airport. Maybe in the text nominate the meet spot. The shuttle also needed to be identified maybe two magnetic signs in door of shuttle. Other than that rental was great and staff at AU cars were courteous.
Unfortunately due to a poor phone signal & a slight language problem there was a delay in the initial pick up - but afterwards everything went smoothly - would definitely use this company again great savings by going off site. Many thanks for making our Great Ocean Road trip.
About QEEQ:9.0/10
As above better than we expected will definitely use them again.
We booked a small car for fuel economy, but were given a much larger Nissan with around 65,000 kms on the clock. The car had damage on almost every outside panel, and on both the front and back interior panels. The brakes groaned and squeaked every time we braked. The airbag light was flashing the whole time. Aucar clearly caters to the Asian market, as all documentation is in Chinese, and the reversing sensor talks in Chinese. Staff were reasonably friendly, but this is honestly the worst hire car we have ever had.
About QEEQ:10.0/10
Perfect!
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