The rental company staff were very friendly. Despite the long delay caused by issues with the QEEQ platform, they were patient and continuously assisted us in resolving the matter.
The car was fine it was as described. The problem was there was over an hours wait at Green Motion in picking up the car. The staff were apologetic but we have never waited this long to pick up a rental car before. Talking to other customers it seems this not unusual. Sorry , Cant recommend them to anyone else for this reason. They need to get more staff.
The pick up was very slow. It took us nearly an hour to go through the process and we were near the top of the queue. They need more terminals.
About QEEQ:9.0/10
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Disaster.
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