The hard up-sell is embarrassing

Car was excellent and though small was ideal for 2 people. Long wait at pickup for an hour because of long queue. Several people arrived at the same time.

Easy to book, good price and got a discount online with the app. Clear information given so we didn’t have to buy extras.

Waited over two hours to collect vehicle.

The pick up was very slow. It took us nearly an hour to go through the process and we were near the top of the queue. They need more terminals.

Had to wait over an hour, complete waste of time. I would never recommend greenmotion. The cost more than doubled when accident insurance was applied. Cost was over £100 for 3 days. Although I hired for 3 days, I was only allowed 2 days mileage not 3 , so then had to pay another £10 for excess mileage . Overall I was an expensive disaster !!

Like: Efficient pickup and drop off at airport. Avoided congestion at major car rental area of airport. Outstanding car made driving in the beautiful countryside enjoyable. Built in gps that was made available to us at pickup was invaluable.
Dislike: Prior written detailed information about large insurance deductible deposit at the time of pickup. Lucky we had a card with a high limit. Better signage for location and vehicle return.