Very professional, effective and highly recommended

Car brakes failed completely halfway throughout the trip and I had to make an emergency stop. Replacement was driven to me quickly

The services are excellent. Staff was meeting me at arrival after the luggage checked by custom. Simple but with details for car hand over to me. Drop off time was accomodated to my time. Very polite staff.

The van given does not have enough power with high fuel consumption and spoiled fuel meter. So, the staff has claimed that we had not pump any petrol but only refunded us the deposit after driving for 5 mins to the petrol station to ensure that the petrol has been filled to full tank and the fuel meter started to move.

We had an upgrade to a van which was good.

The vehicle condition is average. Apparently the rear bumper was cracked and front have scratches. Not clean outside. Fortunately the staff has taken down all the condition issues to avoid any dispute. It’s good to have the car fixed before it rents out to customer.

The price drop didn’t work for me.

Car was quite old. Otherwise a smooth & positive experience.