Just got to remember to pay car insurance when we pick up the car!

Collection is not “a few minutes” from the terminal more like 20-30mins. Booked to return at 12noon, not possible had to be there at 9am if we wanted a lift to the airport. Car was old over 212,000km with a tired interior. Just about made it as a cheap run around but wouldn’t use again. Counter staff couldn’t care less, ended up having to get an Uber to the airport. Oh and all this having taken a $4k deposit.

I had a model guarantee but did not get that model. The paperwork on pickup was ridiculous. Took ages to collect the car. Kids seats that were booked were not already fitted.

The car was broken everywhere. The rear view mirror wouldn’t hold itself in place.. the dash was all cracked. Every sill on the doors was hanging off, the bonnet was dented, every door was dented. The car had a sour smell in it. One wheel had a slow puncture so every morning I had to inflate it. Worst car by far to hire and I would hope that after this hire easyrentcars would drive the car to the scrap yard.

Thanks for everything, it was great experience. Sarah is a great girl and good customer care.

Keep it up boys

The car was huge it was perfect for our large family and luggage. There were a few marks on the bodywork but staff inspected it and clearly recoded all marks. Inside the car was spotless and well maintained. Value for money was exceptional far cheaper than competitors. Staff were friendly and helpful when we dropped car off they were happy to drop us to a nearby hotel free of charge.