Disappointment at Orlando international airport customer service. I had an account with Navy Federal Credit Union master card and I had . Retired fro US Army. My bank account with Credit Card was $12000 with zero amount own to NDCU. Dollar car rental said cant process the credit card. Called NFCU what's up what's up with the Master Card....Results was not the CREDIT CARD but the network system at the airport. After 25 ho25 hours of traveling it was very stressful. Overall, great service after all from DOLLAR car rental.
There were few reception staff, and additional charges were not disclosed beforehand. At Dollar, we requested a toll pass box but were charged $115 without prior notice. The first car they gave us had a hole in the front windshield, which was also not mentioned in advance. We had to drive back to the airport to exchange it, and they gave us a nice-looking blue car. However, possibly due to this, the rearview mirror cover was stolen. We reported it to the police, and it took an entire morning to sort it out. Fortunately, we had already purchased insurance.
The reserved vehicle was not available on site, and there were no options in the same price range. An additional payment was required to upgrade the vehicle.
Collection was over 1hr, and drop off was easy but I was overcharged for something I am now waiting to hear from. When collected car, was not clean inside, could do with a better clean next time .
The car was good but it has a couple of problems like it's was telling they have problem with the collision sensor, the it doesn't detect the car keys, but it was in good condition
About QEEQ:10.0/10
I like the process of booking, it was a good experience
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Planning to rent a car on your next journey? Subscribe to Get $100 coupons for new users！
Please enter a valid email address
Know our privacy policy - you can easily unsubscribe any time!
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Customer Service
Relevant Reviews on Dollar ORLANDO INTERNATIONAL AP
Tom Funk
-
-
-
-
View more >Otto Bach
-
-
-
-
View more >A.Settle
-
-
-
-
View more >J.Gonzalez
-
-
-
-
View more >a.norat
-
-
-
-
View more >