I booked a Land Rover but received a Kia instead, terrible.

Extremely poor, the worst rental experience. Promised a Range Rover but got a Highlander. At the time, both QEEQ and Europcar clearly stated it was a downgrade. Where's the refund they promised? They denied it after I used the car?

The car rental point at the airport is located right at the arrival exit, which is very convenient. Since I arrived at night, it wasn't peak time for picking up cars, so I only encountered one person ahead of me in line. The wait time was very short, indicating a fast processing speed. UnionPay cards are definitely accepted, and since I paid the full amount in advance, I didn't face any extra upselling from the staff. They didn't push sales aggressively, which is better than in Europe or America. I only had to provide a credit card for the pre-authorization deposit. Unlike in the US, my credit card wasn't charged sporadically. After picking up the car, I could take my luggage cart directly to the pickup point, which is about a 3-minute walk. The car was in good condition, and although the model wasn't upgraded, there were plenty of models available, possibly because it was the off-season.

Great service

Fast and efficient

Good service

Good system