From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 6694925337
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 6694925337
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Search for Discount Car & Truck Rentals Car Hire in Lasalle

Discount ruined my car rental experience

Reviewed: Thu, Feb 14, 2019
About Discount Car & Truck Rentals: 6.0 /10
My experience with discount was awful. I booked and paid for the car for a one week rental to be ready at 2:30 p.m. I arrived at 4:30 p.m. to pick up the car and was told that there was a problem. The vehicle they were supposed to rent me had not yet been returned by the previous client and they weren't able to reach him on his phone. After humming and hawing they asked me if I would be able to go to a different location to pick up the vehicle. As i had a trip planned and wanted to get on the road sooner rather than later I told them I would do whatever needed to be done to get a car. With that they attempted to make arrangements with other branches but without any luck. I had hoped I could pay a premium to park my personal vehicle at their location for the duration of the rental but was told that was impossible because they have a 75 vehicle fleet and so they dont have space. That itself made me laugh given with such a large fleet they didnt have a car for me for a booking I had already paid for. I took advantage of their offer to follow me back to my house to park my car and shuttle me back to their branch. They assured me by the time I got back I would be all set. When I got back they had a HYUNDAI ELANTRA ready. I paid for a full size car !!!! When I told them it wasnt the class of vehicle I ordered he went back on his computer in what I thought was an attempt to resolve the situation. Instead he looked at me and said "your reservation was 230pm....its 430pm ...its not our fault we dont have a car...if you were here at 230pm there would have been no problem" I PREPAID FOR A RENTAL FOR A WEEK. as far as I'm concerned that car should be there and ready for me to pickup at anytime during the rental period that I so choose. Their proposed solution was for me to sit and wait for a vehicle to be returned. At this point I was getting rather frustrated and as the branch closing time quickly approached I feared I was going to end up leaving there
About QEEQ: 10.0 /10
Full Size | Chevrolet Malibu or similar

Relevant Reviews on Discount Car & Truck Rentals in Canada

Webb Thackeray

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Reviewed: Fri, Sep 11, 2020
About Discount Car & Truck Rentals: 10.0 /10
Very satisfied
About QEEQ: 10.0 /10

Zachary Congreve

View more >
Reviewed: Tue, Nov 11, 2014
About Discount Car & Truck Rentals: 10.0 /10
Great customer service. After returning the car, they even gave us a ride back to our hotel.
About QEEQ: 10.0 /10

AlanB

View more >
Medium SUV | Hyundai Santa Fe or similar
Reviewed: Mon, Aug 12, 2019
“Good price and upgraded car”
About Discount Car & Truck Rentals: 9.7 /10
I was given a bigger car than I booked for which was a good upgrade. Reasonable time to wait in pick up and drop off. Initially tried to charge me for an extra day because pick up time was incorrectly entered but quickly resolved.
About QEEQ: 8.0 /10

S.Pierre

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Full Size | Toyota Camry or similar
Reviewed: Sat, Jun 1, 2019
“Between pick up and drop off time everything went really nice. Véhicule was clean and very good.”
About Discount Car & Truck Rentals: 10.0 /10
We did not wait for too long it was just the normal waiting time and very good service at the counter.
About QEEQ: 10.0 /10
It was simple and smooth, really nice service with very good price.

D.Roy

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Reviewed: Sat, May 4, 2019
“Wrong location”
About Discount Car & Truck Rentals: 8.0 /10
Location was advertized as in terminal location. However, after walking everywhere inside the terminal, found out I had to take a shuttle to an off airport location. I dont mind taking a shuttle, but pls do t say it is in terminal when its not!
About QEEQ: 8.0 /10

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