CAR RENTAL REVIEWS ON DISCOUNT CAR & TRUCK RENTALS AT TORONTO PEARSON AIRPORT, YYZ

Car was provided with empty tank, and we had to pump one wheel 4 times during our renting period!!! No issues besides that.

The flight was delayed, and I was told all cars were rented out. No car available!

the customer care guy Mr Joe has misguided us. he don't have knowledge and due to that we have wasted time and money. you want to know real incidence then call me 5126448040

it's nice experience. we will book again with and also advice our family and friends.

Few staff members, need to wait

Terrible car rental experience. Picked up the car in Toronto on November 1st and wasted over two hours at the counter. Previously booked a one-way rental, but at the counter, we were told that the one-way fee, nearly 3000 CAD, was not included. But we had clearly paid all fees including the one-way rental fee through @ZUZUCar. Called the useless customer service in China to negotiate. During the call, the customer service also confirmed with the car rental company, but the car rental company was very sure that the one-way fee was not included. They also showed me the order. ZUZUCar's customer service said it might be an internal operation issue, which delayed our trip for that day. Currently, ZUZUCar has not given any response on how to solve this issue. It's a super low-level mistake by ZUZUCar! No one has handled it so far, seeking wide attention to get this resolved!

The rental company was too hard to find from the airport. The customer service did not give clear directions, so we walked around a lot.

The rental location is about six or seven kilometers from the airport exit. After calling the rental company, they replied that I need to take a skytrain for one stop and then wait for the shuttle at the station. The rental process was relatively simple, but I only got a JEEP (originally booked a Toyota Corolla). The car was in acceptable condition. The return process was straightforward and convenient.

Terrible rental company, do not rent from them. The car I reserved was not available, they did not refund me, no one answers the phone, and they did not provide a shuttle service.