Great first experience

The rental company will ask if you need additional options when picking up the car on site. Just say no if you don't need any.

Like: Pre booked in advance at good prices. Easy to find and collect the car. Although the car had a few minor knocks and scrapes it was still excellent value for money.
Dislike: Would have been good to have been shown a bit of vehicle navigation to know where everything was. We Arrived late at night after travelling 24 hours.

Like: Excellent service Excellent car
Dislike: Nothing

Like: everything
Dislike: the transmission was a little shot bur worked great in semi auto

Like: In the parking garage, there was no wait and we were able to get the keys immediately and start our vacation!
Dislike: The wait to pick up the car in the terminal was long. The person waiting on us, was also on her cell phone, while serving us. The car had lots of small dings and scratches where it had hit things and the paint had chipped off. On the form the attendant gave us in the parking garage, none of these were checked off and should have been. When I told the attendant that there were many dings and scratches, she just told me to mark them off on the diagram but she should have really come out of the booth since she was not serving any customers at that point, and should have gone over the condition of the car with us.