The money I tried to save wasn't worth the headache

IT WAS A NIGHTMARE FROM THE TIME I WALK INTO THE OFFICE. STAFF UNPROFESSIONAL TO SAY THE LEAST NOT ONLY WITH MY EXPERIENCE BUT ALSO WITH OTHERS.

Cars were ok it was the counter person that told us a lie. Our resorts was Wyndham just off either 95 or the toll road. Fact is, we never passed a toll booth on the Toll road or 95. He told us we would pass 4 tolls to our resort and it would cost $25 per toll, thus, $200 when we returned the car on I 95. Another lie. Even the girl working that day said the same thing. We will NEVER recommend Right Cars.

If it is going to operate out of a major airport, it needs to adjust it hours. No one answered the phone, and there was no shuttle to the business. I had to rent from another company at the airport.

You need to ask someone to call the rent a car for them to pick you up. They tell you to use the courtesy phone; but the phone doesn't work.

Like: The shuttle came quickly and was a short trip to the pickup. I was up sold on the insurance although I had already purchased the full package, but they reduced my deposit from $2K to $500 for the economy car. Toll costs were explained well. Return was super easy and I was happy to see NO incidentals on my CC and deposit refunded in full when I got home!
Dislike: I thought the insurance up sell was confusing bc I had already purchased a full package.