The money I tried to save wasn't worth the headache

I reserved the vehicle for pickup at12pm and dropoff at 12pm. My flight arrived at 7pm. The representative didn't want to change the rental time. He was nickel and dimeing on the car insurance. I already had insurance on my own vehicle, so I wanted to transfer the coverage to the rental, but he didn't want to, this way he could make more money on the agreed upon price. The vehicle wasn't the agreed upon vehicle. I wanted to end the weekly rental early, but I was told there's no refund. Guess I won't be using RIGHT CARS anymore. Definitely not customer friendly.......

Right cars is an awful company. They forced me to purchase liability insurance and then didn't actually let me use it when there was a situation where a lady next to my rental car claimed that the passenger side door hit her car. There was no damage to the passenger side door, at all, but the lady was awful and Right Cars' customer service was the PITS! Finding the drop off location was a nightmare and having someone help was bad, too.

Yes, minimal expectation though.

Canadians BEWARE they will not accept your proof of insurance and force you to get coverage with them. Also they will not accept that you use your own SUNPASS on their cars!!! I was renting a car for three weeks imagine the overcharge. Instead I cancelled my rental and lost my deposit.

Like: The agent found a discount to apply for the sun pass.
Dislike: Dirty car.