The money I tried to save wasn't worth the headache
Jim Clark
United States
Reviewed: Sat, Feb 16, 2019
About RIGHT CARS:5.7/10
Location is ghetto, the office is a closet on the side of a repair garage that was made into a office. The first car they tried to give us had a brake light out. So they switched us to a car with major dents and a check engine light on. The inside of the glass was so dirty when the sun hit the glass I couldnt see out of it. The car had 3/4 of a tank of gas at pick up, how do you replensih 3/4 tank? It should be full and returned full.
Never got car, be cause guy at counter lied and said my card got declined. I called my credit card company right in front of him and they said no request was even sent let alone denied. Told him to run it again and he wouldn't. They were mad that I refused all their additional options (charges). They were also rude to me and everyone else that came into their closet of a shop.
“Unclean car, forced to take extra insurance, car falling apart, junk in trunk, and very dirt.”
About RIGHT CARS:4.3/10
This was the WORST car rental I have ever experienced. There was no wiper fluid, the engine light would not go off, there was a terrible ticking sound from the steering column when you made turns, the air pressure light wouldn't go off, the car was dirty, the pick up experience was terrible, and the FORCED me to take the extra insurance, even though I already had insurance through state farm. NEVER AGAIN.
The staff at the rental counter were terrible. They made it seem like you couldn't drive in Florida without a Sunpass and did not have any maps. We later found out that there are very few toll roads that are Sunpass only and we were able to pay for a few tolls with cash. It seemed like a scam. And the check-in took a long time. I will not rent with them again.
“Very bad didn’t want surpass but was charged $128 want refund frustration over insurance coverage”
About RIGHT CARS:6.3/10
Will never use right cars again will tell anyone we know never to use. You gave me the worst rental experience I should have canceled over the price you declined my proof of insurance and scammed me into sunpass want refund of $128
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The money I tried to save wasn't worth the headache
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