It was too slow, the service efficiency is way too low. After a late-night flight, I was already exhausted, and there weren’t many people at the car rental office, yet I had to wait for over an hour! Do Americans enjoy being so inefficient? Observing one group of customers takes about 30 minutes—I have no idea what they were doing!
The service is quite professional, but the garage was a bit dark during pickup, and the rental company staff was somewhat careless during the car inspection.
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