The wartime to get the car, and especially to drop off the car and have the shuttle take me to the airport was very long. Almost missed my flight. There was a huge lineup of people waiting to get cars.
Was a little sceptical of Routes Vancouver seeing as they weren't one of the main chains. However I found them extremely organised, the price was incredibly good value, the staff were friendly and the car was great.
Would definitely use Routes again when I’m back in BC.
Like: Fast service, easy to find.
Overall very positive experience.
Would use again! Dislike: Booked a Grand Cherokee, got a Jeep Sahara. Didn't even see Grand Cherokee's on the lot. Not a fan of rental agencies that subscribe to that kind of practise, but the Jeep we got was pretty cool. Didn't mind in the end.
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Second day I could not start the car. I called them back and they said sorry we are under staffed.
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View more >Dislike: Booked a Grand Cherokee, got a Jeep Sahara. Didn't even see Grand Cherokee's on the lot. Not a fan of rental agencies that subscribe to that kind of practise, but the Jeep we got was pretty cool. Didn't mind in the end.