Waited over 1.5hrs for Shuttle pickup and was late for meeting

D.Brimelow

Australia

Reviewed: Mon, Feb 25, 2019

About Apex: 8.3 /10

Great face to face. Shuttle collection process must be improved. I called at opening time and gave my name but it appeared that the shuttle didn't attempt to collect me or it drove past and did not collect me.

About QEEQ: 8.0 /10

Apex

Sydney Kingsford Smith Airport(SYD)

Sydney

Australia

Economy | Hyundai Accent 2 Doors or similar

3-day rental

Relevant Reviews on Apex SYDNEY AIRPORT

S.Johnson

Australia

16-day rental

Compact | Hyundai i30 or similar

Apex

Sydney Kingsford Smith Airport(SYD)

Sydney

Australia

Reviewed: Tue, Feb 7, 2023

“Excellent experience!”

About Apex: 10.0 /10

Excellent service! Needed vehicle for an additional day and was able to do it quickly over the phone.

About QEEQ: 10.0 /10

I have booked 2 additional reservations with Apex because of the service/value.

W.Kwek

Australia

8-day rental

Compact | Suzuki Swift Small Hatch or similar

Apex

Sydney Kingsford Smith Airport(SYD)

Sydney

Australia

Reviewed: Sat, Dec 25, 2021

“Great. Easy process. Bought additional coverage, nothing happened. Love that fuel is topped up”

About Apex: 9.0 /10

Fast and great service. Fuss free for the entire process to get and return the car. Pick up was fast too.

About QEEQ: 10.0 /10

K.Cheung

Australia

15-day rental

Compact | Kia Cerato or similar

Apex

Sydney Kingsford Smith Airport(SYD)

Sydney

Australia

Reviewed: Tue, Feb 19, 2019

“BAD SERVICE AND I ALMOST MISSED THE FLIGHT”

About Apex: 3.0 /10

BAD SERVICE AND HOTLINE NOT WORKING! Our flight was 10 am at the morning, the staff told us 3 hours prior to returning the car. When we arrived Apex at 7 am in the date of return. The office was only open at 8 am. The staff knew we will take the 10 am flight when we pickup the car, but didn’t remind us the office opening hours and the out side office hours drop off arrangement. And we tried to contact Apex by the hotline number shows at the office front door, which never connected. Very bad service and bad experience. NEVER HIRE APEX CAR AGAIN!!!!!!