CAR RENTAL REVIEWS ON APEX AT SYDNEY INTERNATIONAL AIRPORT, SYD

Car different to that booked however alternative was great no problems with qeeq or supplier apex

Could make it clearer that price drop whilst good is lost when you take up membership of qeeq

The customer service and shuttle drivers were excellent and helpful. There was some confusion on my pick up point as they were under the thought my flight was a domestic one, but they contacted me, rearranged pick up, and gave me easy, specific directions on where to meet the driver. Overall very pleased with the service.

Easy and quick service.

The staff has a great attitude.

Great customer service and car condition

Seamless as usual

Very satisfied

Excellent customer experience from the team at Apex. Very easy to complete pickup and drop off. Would highly recommend Apex and especially Ian who dealt with our hire with exceptional quality

Excellent platform

Average attitude

Very satisfied, free upgrade of the vehicle type, and free child seat. Excellent service.

Very satisfied. They upgraded our car for free and also provided a free child seat. Excellent service.

The staff were patient and didn't try to upsell.

Okay

The car is a new version and bigger size model. Condition of the car is good and the smell is pleasant upon entering the car. Free baby seats and additional driver are bonus as well

Very good condition in general. HOWERE THE CAR DID LOSE POWER ON THE EASTERN DISTRIBUTOR ONCE. THIS WAS HIGHLY DANGEROUS. It happened about 15 minutes after pickup, however after a restart never happened again for the following 20+hours of highway driving.

Communications in the booking of the car hire company selected could be easier to find.

The overall service was disrespectful to Chinese people, and they didn't even know about the Zuzuche platform, claiming it was a third party.

Thank you very much

Its was an awesome car and excellent Customer service

Everything was great with no problems

We had our choice of models, but we went with the Mitsubishi - wrong choice - horrendous auto. But, we got to choose, so just bad selection. The car was nice and modern and did the job. The people at Apex were brilliant

Brilliant - much cheaper than anywhere else and through a reputable car hire company.

Pretty good.

Excellent car and experience

Very satisfied, both picking up and dropping off the car were quick and smooth. The front desk staff patiently explained the model and insurance options I had booked and asked if I needed to pay for bridge tolls and other essential questions. Besides requesting the bridge toll service, I also opted for zero-deductible insurance. Everything was quick and convenient.
When returning the car, I mentioned to the front desk that I had accidentally scratched it during the rental period. After asking when and where it happened, they just had me sign a form, and that was it. This is the importance of full insurance.