Beware of Europcar trying to charge for damage that is already there - take photos of the whole car.

John

Germany

Reviewed: Tue, Feb 26, 2019

About Europcar: 6.3 /10

Pick up of car in a dark car park - hard to see any damage. There was damage on the wheel trims, which I took a photo of. The drop off location was very well lit, and the Europcar team said the wheel damage was caused by us. Fortunately I was able to show the photo evidence of the damage being there on pick up, but thought that the whole process was corrupt by Europcar. With the dark car park for pick up so we can't easily see damage when we pick up, but very well lit to help them in the drop off car park. Probably will not use Europcar again in the future - for this dirty con trick they tried.

About QEEQ: 8.0 /10

Compact | Volkswagen Golf Estate or similar

1 days rental

Relevant Reviews on Europcar MUNICH AIRPORT

Griselda Nathaniei

Germany

1 days rental

Reviewed: Tue, Aug 14, 2018

About Europcar: 8.0 /10

The attitude was acceptable, but they forced me to upgrade the car model and charged extra. Showing the QEEQ order was useless. After I signed, the staff left the counter and ignored me. There was no queue that day; it was a free moment.

About QEEQ: 8.0 /10

Reg Moses

Germany

1 days rental

Reviewed: Thu, Dec 28, 2017

About Europcar: 10.0 /10

Europcar, service was okay. No major issues, but QEEQ was disappointing, no words to describe.

Philip Goldsmith

Germany

1 days rental

Reviewed: Fri, Oct 28, 2016

About Europcar: 10.0 /10

Excellent service. They suggested a slightly bigger automatic car, and the cost did not increase much. It better suited our need for more space for both people and luggage.

About QEEQ: 10.0 /10