Long wait and minor defects with car.

The airport shuttle service was very convenient, but we were given a Fiat instead of the Volkswagen we reserved. The performance difference is significant. We hope that in the future, the car we reserve will be the car we get.

Great, there was shuttle service

They recommended a type of door insurance, which we declined, and they didn't mention it again. The staff service was good, concise, and efficient. Highly recommend renting a car in Iceland!

The car we got was a bit battered on the outside, but it didn't bother us since it consumed next to nothing (which is a big bonus with Iceland price for petrol) and even though it looked small on the outside (Toyota Yaris), we could easily fit in 3 people with all camping gear. Pick up was easy, so was the drop off. I took pictures of all the bruises our car had and was a bit worried they might blame me for some of them even if they were not my fault (bad Trustpilot reviews), but they did not complicate at all.

We saved some money with price alert, thank you for that!

The driver was rude. The instructions were unclear and the hoops we had to go through for the car did not make up for the cheaper price. I will not rent from them again.