Southwestern Iceland

Everything was fine. The phone was always reachable, and the airport service was relatively quick.

Since I provided the flight number, a very nice staff member picked us up as soon as we exited the airport. The service was excellent throughout, and we were given a new car in great condition. After returning the car, they even sent us back to our hotel. A wonderful experience!

The staff was patient.

I rented a GOLF in auto transmission with a higher price but end the staffs offer me with a Mazda 2 in manual transmission. I was surprise and asked them that I thought I rented a GOLF in auto when booking but I was told by the staffs it is similar car. I said when I book online that time Mazda 2 or Hyundai i30 is cheaper than a GOLF. But the staffs told me that this is only similar car that they have so end up I they give me a Mazda 2 auto transmission. I’m very big size so when I’m getting in or out from the Mazda 2 always will have some difficulties. The car conditions was terrible as the engine check light indicator was on when I got the car and they told me is fine as it has been like this for awhile and after i drove for a feed day the water and tires indicator light on. I’m quite disappointed and upsets that it was a totally different type of car that I booked and the condition of the cars was so terrible that I need to worry for my whole trips that will this car breakdown halfway. I will definitely not to recommend any of my friends or book any car rental from this company again.

Is easy to use but it did not match the type of car that I booked.

The driver was rude. The instructions were unclear and the hoops we had to go through for the car did not make up for the cheaper price. I will not rent from them again.